Tools and skills - Case study: museum

Tools and Skills

Museum

Digitisation involves:

Creating new online communication channels to reach new audiences

Encoding analogue information into a digital format computers can store, process and transmit

Radically changing how an organisation works

Optimisation of current business processes using digital technologies

Digitalisation can be used to:

Reach New Diverse Audiences

Increase Accessibility

Improve the Visitors’ Experience

Market the museum and it’s collections or events

Examples of digital tools used to improve the visitor experience include:

Social media such as Facebook and Instagram

Digital asset management (DAM) system

Collections management system (CMS)

Augmented reality and apps providing audio tours

Augmented reality….

Offers total immersion in a different reality

Shows reality and an altered version side by side

Replaces what the user sees with an alternate reality

Requires specialist technology, such as headsets, controllers and sensors

The skills most lacking in the Galleries, Libraries, Archives and Museums (GLAM) sector are:

Data management/analysis; web/app development; and technical leadership

Cyber security; data analytics; and web design

Graphic design; teaching; and business skills

Creative writing; computer science; and research skills

Your score is

The average score is 60%

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